Requesting the reimbursement of a credit balance

Any person (natural or legal) with a credit balance on their contributor's account with the Social Security Centre (Centre commun de la sécurité social - CCSS), may ask for it to be paid into their bank account.

Persons concerned

Any person (natural or legal) who has a credit balance on their contributor's account with the CCSS.

How to proceed

General information

Examples of reasons for a credit balance:

  • a recalculation of the social security contributions due following a change in salary/income;
  • cancellation or retroactive termination of an affiliation;
  • a substantial reimbursement by the Employers' Mutual Insurance Scheme (Mutualité des employeurs - MDE) in the event of illness or an accident (this only applies to the contributor's accounts of employers, self-employed workers and farmers);
  • an overpayment (e.g. in the event of an erroneous transfer).

The person concerned (natural or legal) who has a credit balance has the choice between:

  • asking for a reimbursement into their bank account;
  • asking for the credit balance to be transferred to another contributor's account also belonging to them;
  • using the credit balance to pay off amounts due in the future. In this case, there is no need to request a reimbursement.

Requesting the reimbursement of a credit balance

A natural person who wishes to have a credit balance reimbursed into their bank account can:

or

These forms must be sent to the CCSS accompanied by a bank account identification document (RIB) issued by the bank of the person concerned. A copy of the account holder's bank card (MAESTRO or V-PAY) or a copy of a bank statement would also be accepted.

Asking to transfer a credit balance to another identification number

A person who has several contributor's accounts (identification numbers with different extensions) may ask the CCSS, in writing, to transfer a credit balance to another of their identification numbers. The request can be made via the CCSS contact page or by post to this address: CCSS Service comptabilité L-2975 Luxembourg.

Carrying a credit balance forward

If no request for the reimbursement or transfer of a credit balance is sent to the CCSS, the balance will automatically be used to cover the amounts due on the next statements.

Online services MyGuichet.lu natural persons

Request for reimbursement of credit balance

Private eSpace

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Online services MyGuichet.lu legal persons (not available to farmers)

Request for reimbursement of credit balance

Business eSpace

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Forms

Demande de remboursement pour personnes physiques (Pdf - 123 Kb)

PDF123 Kb

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Demande de remboursement pour personnes morales (Pdf - 148 Kb)

PDF148 Kb

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