Services for private households on MyGuichet.lu
Do you employ someone to help you in the household or with childcare? Are you welcoming a young au pair into your host family? Or are you calling on a person to assist and help you?
Find out about the online services offered by the CCSS, the CNS and the AAA (Accident Insurance Association - Association d'assurance accident) via MyGuichet.lu.
Procedures on MyGuichet.lu
To simplify your procedures and declarations for the staff you employ in your private household, the CCSS, the CNS and the AAA offer you the following 5 procedures :
Employee declaration for a private household/ host family (CCSS)
This procedure allows you to declare the start of an occupation (entry) in your private household for:
- a person helping you in your household or looking after your child
- a young au pair staying with a host family
- a paid or informal assistant who provides care and assistance to a dependent person.
Declaration of exit in a private household (CCSS)
This procedure allows you to declare the end of the working relationship in your private household for:
- a person helping you in your household or looking after your child
- a paid or informal assistant who provides care and assistance to a dependent person.
Modification of semi-annual declarations of hours and wages in a private household (CCSS)
At the end of each half-year period, the CCSS provides you and your employee with a statement detailing the average weekly hours worked and the net hourly wage, allowing you to review and verify the recorded data.
This procedure allows you, in the event of any changes, to adjust the number of hours or the salary of:
- a person helping you in your household or looking after your child
- a paid or informal assistant who provides care and assistance to a dependent person.
Request for reimbursement of the sickness allowance for private household staff (CNS)
This procedure by the CNS allows you to declare the incapacity for work in order to receive the reimbursement of the sickness allowance of:
- a person helping you in your household or looking after your child
- a paid or informal assistant who provides care and assistance to a dependent person.
Conditions for Reimbursement
You continue to pay the salary as if your employee had worked. At the beginning of the month following your employee's incapacity for work, the CNS will send you a notification (if you have activated the "eDelivery" service specific to the CNS in your private space on MyGuichet.lu) to complete this procedure online in just a few minutes.
[NEW] Declaration of an accident at work/a commuting accident for private household staff (AAA)
This procedure by the AAA (Accident Insurance Association) allows you to declare accidents at work and commuting accidents suffered by staff employed in your private household. This includes:
- a person helping you in your household or looking after your child
- a young au pair staying with a host family
- a paid or informal assistant who provides care and assistance to a dependent person.
Benefits of the "eDelivery" Service
Do you have administrative procedures to complete? Why not opt for receiving your documents in digital form? With "eDelivery", you benefit from a simplified process, significant timesavings, and all of this through the secure MyGuichet.lu website.
Documents available via "eDelivery"
- By activating the CCSS's "eDelivery" service, you will receive the following documents in PDF format in your private space on MyGuichet.lu:
- CCSS's monthly invoices
- Half-yearly statements of wages and hours (in February and August)
- The wage statement for the Luxembourg Inland Revenue (Administration des contributions directes - ACD) (available each year in March)
How to activate "eDelivery"
By activating the "eDelivery" service, you will receive certain official documents electronically, directly in your private space on MyGuichet.lu.
To activate the service, follow these steps in your private space on Myguichet.lu under the "My Data" section in "Health & Social security":
- Activate the "eDelivery" service for CCSS by selecting "Social security center (CCSS)"
- Activate the "eDelivery" service for CNS by selecting "National Health Fund (CNS)"
This step is essential to receive documents in your private space.
Make your administrative tasks easier by activating "eDelivery" in MyGuichet.lu and modernize your interactions with CCSS and CNS in just a few clicks!
Benefits of Myguichet.lu
Whether you are a private household employer or a private household employee, Myguichet.lu provides secure access to public services and numerous benefits, including online procedures, data consultation, and digital document reception via "eDelivery." MyGuichet.lu ensures faster and easier administrative management!
Benefits for private household employers
As a private household employer, you can access the following procedures in your private space on MyGuichet.lu:
- Employee affiliations for your household staff
- Declared salaries
- Contributor’s account balance
- Monthly invoicing history
- Monthly payment history
Benefits for private household employees
As a private household employee, you can access the following procedures in your private space on MyGuichet.lu:
- Check your affiliations
- Receive your certificates for the tax return (if "eDelivery" is activated)
- Receive your half-yearly statements of wages and hours, which you can request corrections for in case of errors (if "eDelivery" is activated)
- Instantly generate your affiliation certificate
- Instantly generate your wage statement
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