New account statement presentation from July 2025
From July 2025 onwards, your account statements will have a new design to provide you greater clarity in the information provided and a better overall understanding of your statement:
- a modernised design for easier reading,
- an optimised structure that intuitively groups essential information,
- improved readability to quickly find the data you need,
- an alternative payment option thanks to the integration of Payconiq (if you do not have a SEPA Direct Debit mandate).
How to read and understand your account statement?
Discover, through the example below, how to interpret each section of your account statement.
1. Social security number with extension 30
The social security number with extension 30 is the unique identification number of the insured person in question (to be indicated with each payment).
2. Payment via QR Code – Payconiq
The insured person can pay the specified amount by scanning the QR code at the top left of their account statement. This payment method is an alternative for those who do not have a SEPA direct debit mandate. No need to enter the social security number, amount or recipient from the account statement – just scan the QR code and confirm the payment!
3. Date of account statement
The account statement is issued and sent with a two-month gap following the invoiced month.
4. Type of account statement
Cotisations assurance volontaire (Social contributions for the voluntary health insurance) refer to the type of contributions.
5. Amount payable before
The payment deadline is the due date by which the payment must be made. The insured person is required to pay the claimed balance within 10 days after the issuance of the account statement, even in case of disputes (Article 428 of the social security law code (article 428 of the social security law code (Code de la sécurité sociale, CSS)).
Several payment scenarios exist:
Bank transfer
The insured person must pay the indicated amount by bank transfer, specifying their social security number with extension 30.
SEPA direct debit
The indicated amount will be collected via SEPA direct debit.
Refund
The indicated amount may be reimbursed to the insured person upon submission of a "Refund form for natural persons", accompanied by a bank account identification document (relevé d'identité bancaire (RIB)), which can be downloaded from our website under "Forms". If no reimbursement is requested, the amount will be used to cover the balance of the next account statement.
Zero balance
The current overall balance is 0.00 EUR. No further action is required from the insured person.
6. Amount
The total amount for the given month corresponds to the total sum that the insured person must pay before the payment deadline, or the amount that the insured person can request as a reimbursement. The total amount payable corresponds to the "Nouveau solde global" (New overall balance) found at the bottom of the first page of the account statement.
7. Previous overall balance
The previous overall balance corresponds to the balance carried forward from the last account statement.
8. Transaction details
These are the accounting transactions carried out and recorded since the last account statement.
9. New overall balance
The new overall balance corresponds to the total amount payable for the given month after accounting for recent transactions such as payments, calculated contributions, reimbursements, adjustments, etc.
10. Bank accounts
The various bank accounts of the CCSS for the payment of contributions.
11. Recorded payments
All payments recorded and taken into account by the CCSS before the issuance of the new account statement. The four most recent payments are displayed in descending order based on value date. If more than four payments have been made, these are grouped in the last line "Cumul paiements antérieurs" (Cumulative previous payments). The sum of recorded payments is deducted from the total amount due and helps calculate the new overall balance.
12. Voluntary health insurance and pension contributions
Details of voluntary health and pension insurance contributions due for the given month.